Hi, I'm Mushfiq.
I am a remote IT Support Engineer and Cloud Administrator with over 6 years of proven experience in transforming messy infrastructures into streamlined, secure, and automated systems.
As the founder of IT Support Bee, my mission is simple: eliminate IT downtime, ensure your business emails actually reach the inbox, and automate repetitive workflows so you can focus on scaling your business. I don't just fix problems; I architect long-term solutions.
Technical Arsenal
Career Journey
A timeline of my professional experience
System Administrator
Upwork📍 Remote
Providing remote IT support specializing in M365 and Google Workspace infrastructure.
IT Support Engineer
Innovative Software📍 Germany, Remote
Managed Google Play console, app publications, SQLite3 databases, and website development/maintenance.
Python Django Developer
DoWell Research📍 United Kingdom, Remote
API development and implementation, team collaboration, troubleshooting, testing, and debugging software to improve efficiency.
Software Engineer Trainee
Microdream IT📍 Jashore, Bangladesh
Focused on SaaS application development and foundational software engineering practices.
Network Infrastructure Engineer
Aamra Networks📍 Dhaka, Bangladesh
Maintained and configured network infrastructure for enterprise clients.
Customer Service Executive
Chaldal📍 Jashore, Bangladesh
Handled customer inquiries and ensured smooth operational support.
Education.
Bachelor of Science (B.Sc) in Computer Science & Engineering
National University, Bangladesh
GraduatedCertifications & Licenses.
Verified credentials proving my expertise in cloud administration and security.
AI Fundamental
Issued by: Google
HIPAA Fundamentals
Issued by: SkillUp
Introduction to Microsoft Azure Cloud Services
Issued by: Microsoft
MS-102: Microsoft 365 Administrator
Issued by: Packt
Google Workspace Administrator
Issued by: Google Cloud
Foundations of Cybersecurity
Issued by: Google
Planning for a Google Workspace Deployment
Issued by: Google Cloud
Fundamentals of Red Hat Enterprise Linux
Issued by: Red Hat
Introduction to Computers
Issued by: Microsoft
IELTS
Issued by: British Council